Long time no Blog

May 19, 2009

So, its been a while since I posted on here and I figured it was time I atleast did something.   So here it is.     Recently, I have been going through an academic “rebirth.”  Its not the kind of rebirth in which I change my concentration of work in the field, but the kind in which I decide I need to do more.

I took and completed both the CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Professional) classes throughout my academic careers.  I have yet to get the certifications.  Which is where I am now.  I have recently read over all of my CCNA Modules and have purchased a CCNA cram book that I’m reading now.  I hope to be certified by the end of next month.

I’m hoping that this will make my peers and employers take me more seriously and maybe, just maybe get me a promotion or atleast recognition.

I hope to post some more before I take the test, but in the case that I don’t, I will post on the results.

-Jim

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HP Slimline Series – why are you so damn hard to troubleshoot?

September 17, 2008

Being the “new tech guy” at my current job, fellow IT techs send any and all coworkers looking for discount computer help to me.  I’ve fixed countless computers before from broken power supplies to missing .dll files.  I seemed to be at the peak of my computer repair profession until a certain person brought their mother’s HP Pavilion Slimline s3027c desktop in for repairs.

HP Pavilion Slimline s3027c

HP Pavilion Slimline s3027c

When I recieved the computer it would turn on, but not display anything, not even the P.O.S.T.  I figured that it was an internal shorting the motherboard out.  Keep in mind that this computer is fully SATA.  I removed the CD drive first and powered the computer on and VIOLA! the computer booted.  I shut the computer down and proceded to go to my refridgerator and make myself a victory drink.  When I returned to the computer about 15 minutes later and attempted to turn it on, it booted but no P.O.S.T.

Needless to say, this pissed me off and ruined my short-lived victory.  So for shits and giggles I plugged the CD drive back in.  And to my surprise the computer booted again!  I had a sneaking suspicion that after letting it sit for 15 minutes it wouldn’t boot.  I was right…. I hate being right.

It seems that the computer is bored with its current setup and likes to be stimulated in order perform its intended tasks.

Next I decided to rule the CD drive out all together by putting it in my Dell XPS 410 system.  My system booted fine and the drive worked flawlessly.   I’ve tried swapping the SATA data cables in the broken PC with the ones in my PC but nothing seemed to work.

Pain in the ass Power Supply

Pain in the ass Power Supply

This leaves me with two possible suspects (maybe more?) the powersupply or the motherboard.  Being that this computer is compact in size, the power supply is, of course, oddly shaped and almost impossible to find online.  The computer itself is relatively new but the owner didn’t buy a warranty for it.  The only option I can see is contacting HP and seeing if it is possible to purchase a replacement power supply from them as well as bending over and paying an insanely outrageous price.

*UPDATE: I updated the firmware for the HDD and DVD Drive and the computer has booted without fault the last 10 times. Why I didn’t think of this sooner is beyond me!


*UPDATE: Computer won’t boot again. I swallowed my pride and called HP tech support for help. Needless to say that they’re baffled. So, I talked the owner into buying a new computer and salvaging parts from the broken one.

Feel free to post any suggestions to me or vent your HP Slimline gripes in the Comments: